Shipping, Return & Warranty Policies
ALG Defense Shipping Policy
You can trust that your order will be quickly processed and safely delivered. We ship products anywhere in the United States by United Parcel Service.
Sorry, but we cannot ship to Post Office boxes. If you live in an apartment, you MUST give us your apartment number in your mailing address.
Shipping charges are determined by the total weight of your order and the most current shipping rates. Sales tax is automatically added for shipments to addresses in Pennsylvania.
Expedited shipping (2nd Day, Next Day, etc.) is only available Monday through Friday for orders placed before 12:00 p.m. Eastern time. Saturday deliver is not available for expedited shipping. 2nd day and Next Day options exclude weekends for processing / shipping time.
NOTICE: We do not sell or ship our products outside of the Continental United States. Export of the commodities described herein is strictly prohibited without a valid export license issued by the U.S. Department of State, Office of Defense Trade Controls, prescribed in the International Traffic in Arms Regulation (ITAR). We are unable to ship these items to foreign addresses, including APO/FPO addresses for deployed service members.
Returns & Replacements Policy
If you are dissatisfied with your order for any reason, you can return your item for a refund or credit towards your next purchase. Returns and Exchanges are ONLY eligible for orders directly purchased through our Webstore or by phone order direct. Return or exchange requests of product not purchased directly from us will be refused.
All return or exchange requests must be set up with our customer service team via email at [email protected] or through our customer support portal on our web store. If the request has not been set up through our customer service team prior to sending it in, your package may be refused and returned to sender. Please also do not send check, money order, or cash with your package. If payment is needed this will be taken over the phone by one of our customer service reps by credit or debit card only.
To be eligible for a refund, items must be returned withing 30 days of the purchase, they must not have been installed in a firearm, they must be unused, and they must be returned in their original packaging materials. All returns are subject to a restocking fee of 15% of the original product price -- shipping and handling charges are not refundable.
Items that have been installed, used, or are returned more than 30 days after they were purchased are eligible for a credit towards another purchase less a 25% restocking and handling fee.
All return shipping and handling charges are paid for by the customer and they are non refundable.
BLEM, DISCONTINUED, AND CLEARANCE PRODUCTS ARE NON-REFUNDABLE AND ARE NOT ELIGIBLE FOR A RETURN OR EXCHANGE.
NO BACKORDERS OR RAINCHECKS ARE ALLOWED ON BLEM PRODUCTS.
BLEM AND CLEARANCE ITEMS ARE NOT INCLUDED IN ANY SALES AND MAY NOT BE COMBINED WITH WITH ANY FURTHER DISCOUNTS OR OFFERS.
LIMITED LIFETIME WARRANTY
ALG Defense warrants its firearms, components, and tools against defects in materials and workmanship during the lifetime of the product. ALG Defense does not warrant against normal wear and tear, items consumed or expended by their normal use (including springs, pins, etc.), product misuse (including criminal misuse, negligence or use under the influence of drugs or alcohol), accidental damage, or damage caused by improper handling, unapproved modifications to the product, defective or improper ammunition, or corrosion. Defective accessories (e.g., scopes, suppressors, flash hiders, sights, slings, parts with glass or electronic components, etc.) may be warranted by their original manufacturers but are not covered by this warranty.
UNLESS OTHERWISE REQUIRED BY LAW, IN NO EVENT SHALL ALG DEFENSE BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE ALG DEFENSE’S PRODUCTS, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT OR OTHERWISE) AND EVEN IF ALG DEFENSE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THIS LIMITED WARRANTY IS IN LIEU OF AND ALG DEFENSE DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTIES MAY NONETHELESS EXIST BY OPERATION OF LAW, SUCH WARRANTIES ARE LIMITED TO THE DURATION PROVIDED BY LAW.
If you submit a valid claim under this Limited Lifetime Warranty, ALG Defense will authorize your return of the product and, at its sole discretion, will (i) repair the product, including replacement of defective parts with new or refurbished parts, or (ii) replace the product with a product of equal or greater value. If ALG Defense decides to replace a product under this warranty, ALG Defense will keep the product being replaced.
You must satisfy all terms and restrictions set forth in this Limited Lifetime Warranty and obtain a Return Material Authorization before shipping any product to ALG Defense. Before shipping any product to ALG Defense, please ensure that the following: (1) the product has not been modified, is clean and any accessories have been removed (unless otherwise instructed by a ALG Defense technical support agent); (2) there is no ammunition in any product or packaging; (3) the completed Return Material Authorization form has been placed inside the packaging; and (4) the Return Material Authorization number has been clearly written on the outside of the packaging. Any failure to follow these instructions could result in your package being refused and returned to you without repairs at your expense.
To obtain service, contact ALG Defense at [email protected] or 610-635-8937.
This warranty gives you specific legal rights, and you may also have other legal rights which vary from State to State.